Not necessarily but if you have for prescription medications its very okay, that might help us not give you products that might caused you to misused. Some over-the-counter items may not require one, depending on your location.

Delivery times vary by region but generally range from 3–10 business days.

Yes, all orders are shipped in unbranded, discreet packaging.

Yes, if the order has not yet shipped. Contact us immediately for cancellation.

Please click on “Address Book” or “Manage Addresses” and you will be able to add “Additional Address Entries” using the “Add New Address” button. During Checkout on the “Shipping” page the “Default Billing/Shipping Address” and “Additional Addresses” are presented for your “Shipping Address”. Once confirmed and you are moved to the “Payment” page you will then need to uncheck “My billing and shipping address are the same.” This will provide a dropdown with all “Address Book Addresses” and you can select from those or provide a new address.

You will receive a tracking number via email once your order is shipped.